The quickest way to reach us is by email at info@casinopaymentsca.com. We aim to reply within two business days, although we cannot always answer individual questions in depth.
What we can help with
- Corrections. If a payment detail on our site is out of date or wrong, tell us the page and what has changed. Corrections are a high priority for us.
- Questions about our content. We are happy to clarify anything we have written.
- Business enquiries. Advertising, partnerships and press questions are welcome at the same address.
What we cannot help with
We are not a casino and do not handle player accounts, deposits or withdrawals. If you have a problem with a payment, contact the casino's support team first. Our guides to withdrawals and refunds and chargebacks explain how to escalate an issue. We also cannot provide legal, financial or tax advice.
If you are worried about your gambling or someone else's, please do not wait for a reply from us. Our responsible gambling page lists organizations that can help.
Postal address
CasinoPaymentsCA, online only. We do not accept visits or postal mail; please use email.
Please do not send personal documents, card numbers or account passwords by email. We will never ask for them. Information you send us is handled as described in our privacy policy.